Delivery / Returns Policy
(2) Delivery / Returns
Most purchases over £150 are delivered carriage free to Ireland and UK mainland addresses (excluding all hardtops, pickup load liners, glass products and other large items). Our free of charge economy delivery service is a 3-5 day service and we only use the best delivery companies. For a small upgrade normally £12 we will send your order via TNT 48 this will ONLY apply on small items (excludes hardtops, tonneau covers and load liner) which means orders will be delivered within 2 working days from dispatch (This excludes weekends and bank holidays). Please note that all our courier deliveries require a signature on delivery (NO EXCEPTIONS).
- we have been notified of your intention to return a product within 7 days from the date of receipt of the goods.
- we receive the returned product within 14 days following the date of receipt.
- the returned product is unused, in its original condition enabling us to sell the product as new;
- you comply with the returns procedure set out below; and
- none of the exclusions set out below apply.
(3) Returns procedure
(4) Exclusions The following kinds of products may not be returned under this policy:
- any product which has been installed on a vehicle unless it is faulty;
- any product made to your specification or personalised to you in any way;
- any product made to order; (d) gift vouchers.
(6) Improper returns
- we will not refund or exchange the product;
- we may retain the returned product until you pay to us such additional amount as we may charge for re-delivery of the returned product; and
- if we do not receive payment of such additional amount within 14 days of issuing a request for payment, we may destroy or otherwise dispose of the returned product in our sole discretion without any liability to you.